RETURNS

All our sales are final. We always do our best to include measurements, composition and defects of the items we sell, so we don’t accept returns as a store policy. We only accept returns in cases in which we make a mistake.

Anemonia provides a return policy of 7 days for orders within Italy and 14 days for international orders. This means that we must have your order returned back to us, and in our possession, within the time frame listed previously. If the order is received after this period, it will not qualify for a store credit return. Before sending the order back, please contact us at orders@anemoniashop.com to inform us about your intention to initiate a return and provide the reason.

How you should return your item

Our return address is on the label on the front of your package if you want to return an order. In order for us to recognize your order once we receive it, please make sure to print and include the original invoice in the return package. When we receive your order back, the item will be examined for wear indicators that would invalidate your return. Every item you return to us must be unwashed and unworn. Please be aware that returns won’t be accepted if the items are dirty or altered. 

 

Need help with an order? contact us at orders@anemoniashop.com